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Chung, Cindy M.Y., Boon C. Lim. 2008. The impact of positive word-of-mouth communication on post-purchase attitude. Conference Presentation, 2008 INFORMS Marketing Science Conference.
Lim, Boon C., Cindy M.Y. Chung. 2008. The impact of word-of-mouth communication on attribute evaluati. Conference Presentation, 2008 INFORMS Marketing Science Conference.
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